FAQs

  1. Q: Are your canvas shoes made from sustainable materials? A: Yes, our canvas shoes are crafted using sustainable materials. We prioritize using eco-friendly fabrics and materials in our manufacturing process to reduce environmental impact.
  2. Q: Can I wash my canvas shoes? A: Yes, most of our canvas shoes are machine washable. However, we recommend checking the specific care instructions provided with your shoes to ensure proper cleaning and maintenance.
  3. Q: Are your canvas shoes suitable for wide feet? A: Our canvas shoes are designed to accommodate a wide range of foot sizes, including those with wider feet. We offer various sizes and styles to provide a comfortable fit for different foot shapes.
  4. Q: How do I choose the right size for my canvas shoes? A: We recommend referring to our size chart, which can be found on our website, to determine the best size for your canvas shoes. The chart provides measurements and guidelines to assist you in selecting the correct size.
  5. Q: Can I customize the design of my canvas shoes? A: Currently, we offer a selection of pre-designed canvas shoes. However, we are working on introducing a customization option in the near future, allowing you to personalize your shoes to reflect your unique style.
  6. Q: Do you offer international shipping? A: Yes, we offer international shipping to many countries. During the checkout process, you can select your preferred shipping destination, and the applicable shipping options and fees will be provided.
  7. Q: What is your return/exchange policy? A: We have a hassle-free return/exchange policy. If you are not completely satisfied with your canvas shoes, you can return them within [X] days of purchase for a refund or exchange. Please review our Returns and Exchanges page on our website for detailed instructions.
  8. Q: How long does it take to receive my order? A: The delivery time depends on your location. Once your order is processed and shipped, you will receive a tracking number to monitor the progress of your shipment. Estimated delivery times will be provided at the time of checkout.
  9. Q: Do you offer wholesale or bulk purchasing options? A: Yes, we offer wholesale and bulk purchasing options for businesses and organizations. Please contact our sales team or fill out the wholesale inquiry form on our website to discuss your requirements.
  10. Q: Are your canvas shoes suitable for outdoor activities? A: Our canvas shoes are designed for casual wear and everyday activities. While they provide comfort and durability, they may not be specifically designed for rigorous outdoor activities. We recommend using appropriate footwear for specialized outdoor pursuits.